jueves, 30 de octubre de 2014

Patient satisfaction: Should that be the real mission of health care?

As the patient satisfaction movement races full steam ahead, the time is perfect to regroup and define what this whole thing is really all about. Anyone involved in health care, and particularly hospital care, knows that the term “patient satisfaction” has become a buzz phrase recently. Sadly too it’s also evolved into a bit of […]



via Medicine Joint Channels

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